The pandemic in 2020 significantly impacted Merk's Diner, particularly as its senior citizen clientele, being at higher risk, were unable to visit. To prevent potential closure, Merk's needed to target a younger audience while still catering to its loyal senior customer
Merk's Diner envisioned a broader customer base, welcoming both younger demographics and loyal senior patrons. The objective was to reposition the diner as both a nostalgic haven for regular customers and a cozy spot for college students away from home.
The project's goals were to create a distinctive brand identity, preserve the diner's vintage charm, and appeal to a younger audience. The aim was to establish a strong market presence, enhance customer loyalty, and ensure that Merk's Diner remained a beloved local spot for both senior patrons and college students.